Customer Service
Mello Joy Return Policy
 
If for any reason, you are not satisfied with your purchase, we will replace or refund your order. Please call our customer service representative at 1-86MELLOJOY or 1-866-355-6569 to arrange an exchange or return of your order.
 
Note:
  • Refunds will be in the form of the original payment.
  • Shipping charges are not refundable.
  • Returns must be made within 30 days of the shipping date.

 
Mello Joy Shipping Policy

If you provide us with appropriate contact information or credit card with your online purchase, our policy is to ship your order within 72 hours, provided that the item is in stock and not backordered. If we are unable to ship within 3 business days, we will provide a full refund to the credit card or Purchase Order or we will proceed as you might otherwise instruct. If you have any questions, please contact us by clicking here.
 

 
Privacy Policy

Mello Joy recognizes the importance of protecting the privacy of all information provided by users of Mello Joy and our related Web sites. We created the following policy guidelines with a fundamental respect for our users' right to privacy to guide our relationships with our users.

Information Collected by Mello Joy
Mello Joy collects information about users during their registration; their inquiries, their participation in certain activities on our Web site, including contests and polls; and through the use of cookies. When users request pages from our server, our Web server automatically collects some information about the users, including their IP addresses. These addresses are used by computers on the network to send the requested pages to users.

In order to access certain portions of our Web site, such as the Newsletter section, users must register and provide certain voluntary information about themselves.
 
Use of Information
Mello Joy will not reveal any personal information that users provide to us to any third party without their permission. Mello Joy uses users IP addresses to help diagnose problems with our server and to administer our Web site. We also use it to gather broad demographic information about our users in general. This information does not contain anything that can identify users personally. We may combine demographic information supplied by a subscriber at registration with site usage data to provide profiles, in aggregate form, about our users and their preferences in the content of the site. We may share this composite information with our advertisers to help them better understand our services, but Mello Joy does not give advertisers information about individual users of Mello Joy.

Using e-mail addresses provided at registration or otherwise
Mello Joy periodically sends out e-mail newsletters and promotional e-mail to our users about services and products offered by Mello Joy. Users can indicate that they do not wish to receive e-mail information from Mello Joy. Third parties will not contact our users through the use of our e-mail newsletter lists except through advertisements within the newsletters themselves. Our site uses cookies to deliver content specific to users' interests and to honor their preferences. This information is used to assist us in creating a site that will serve the needs of our users.

Upon request, Mello Joy will remove users (and their information) from our database or permit them to opt-out of any further e-mail newsletters or contact.
 
General
Mello Joy is not responsible for the content or the privacy polices of Web sites to which it may provide links or the Web sites of its advertisers or clients. Mello Joy uses reasonable precautions to keep the personal information disclosed to us secure and to disclose such information only to responsible third parties after permission from the user.

If you have any questions about this privacy statement, the practices of this site or your dealings with Mello Joy, you can email us.

   

 

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